I had an issue about a year ago , I had made an ap...

I had an issue about a year ago , I had made an appointment to come get my actuator serviced and I got there after waiting 3 weeks for their availability, and was told that I wasnt scheduled . I had dealt with a loud clicking sound that u could hear outside of my car from the inside for at least 2 months prior to coming in . big o dodge told me that they didnt have me scheduled that I would have to come back another time , I got upset and got told that I couldnt come back . granted I did get it fixed but my wife had to bring it in another time instead of myself . Two or three months ago I went to big o dodge to get an oil change and some service after making an appointment . I needed to get an oil change and get an inspection to see why my car shakes when I reach high speeds . big o dodge never checked my shake out , instead the shop manager yells out unprofessionally that my tires were bald and that I need 4 new tires to fix my shake . so I left with the sheet for pricing for tires. went to discount tired and got 4 new tires . 3 months, 4 new tires , new brakes and caliper service later from brakes for less I'm still dealing with shaking . cant replace any parts because it'll void my warranty . No one works in the service shop on Saturdays is what I've been told and i work 6 days a week so i never really have time to go there . when I do go they never check out what my real problem is . I'm so upset , and I've been this way for awhile . I've wanted to just give my car back and quit my agreement but I cant cause I signed a contract and itll hurt my credit . I'll never buy another car or recommend big o dodge even to my worst enemy. dont do it . they treat u like a king up until u drive off the lot and then ur nothing to them . do not but from big o dodge !!