R

Ronna L.

3 years ago

June 2018 UPDATE: I tried this place again since m...

June 2018 UPDATE: I tried this place again since my PCP recommended to me... I thought okay I guess I ll give it a try again since it s been some years. I received a call back about having to make an appointment. Got disconnected again because service at my work place isn t good. You d think you d receive a call back the minute or so after but nope. The lady on the phone probably just wanted to go home ASAP since the call occurred at 4:40, how convenient that it got disconnected. It is such a process just to set up an appointment. No human to speak to when you call them. This whole process is just aggravating. It s been months since I ve tried to set up a first time appointment. It ll be 10 years from now till I have my first appointment it seems like.

These people suck. I was on the phone with a clinician around 5pm which is around the time they close. She was supposed to get more further info about my mental health so that I could begin counseling ASAP. As I was talking to her, the call got disconnected but she never even bothered to call back. Me having anger issues I got infuriated over that. So unprofessional, especially working in the mental health field where you are supposed to help people. I am sick of having to play phone tag with these people (since my work schedule is the same as theirs) and I won't even consider going here anymore since the clinician didn't even make the effort to call back. Screw this place I will go somewhere else.

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