switched my primary care doctor without saying any...

switched my primary care doctor without saying anything and assumed i wouldnt notice. the appiontment maker just lied to me and refused to set up a follow up appointment by phone, while i was on the phone with her. kept telling me to do it through email instead. absolute dis-respect. thats like a cashier telling you to get your groceries off the conveyor belt and use the self check out because they dont want to deal with you. i called again and somebody else said they could easily do the appointment by phone, but it turned 5pm that very second, and the department im calling is now closed. now i have to try again tomorrow. screw you cathy (working 4/18/2019 at approx. 4:30pm)! i hope you get sick too you poor excuse for a jerk secretary. more useless than lemmings that already jumped. also... why do they ask so many questions about my last appointment, that i dont remember, when they clearly have it ...ON A SCREEN IN FRONT OF THEM! most of the doctors and nurses are solid. good at their jobs, fairly kind. but good luck getting in, because the office is absolute trash.