NEVER ORDER DELIVERY FROM HERE AND THE CUSTOMER SE...

NEVER ORDER DELIVERY FROM HERE AND THE CUSTOMER SERVICE NEEDS TO BE REPLACED IMMEDIATELY.
Typically good food. However, their Postmates policy is horrible and their customer service over the phone is extremely rude. I ordered on postmates and accepted the 2 hours until delivery for my office. Upon arriving, the driver was informed that they weren't making the pizzas until she arrived. She had to wait there and extended our wait from 2 hours to 3 hours. The postmates driver called to tell us what was happening and handed the phone to the hostess. The hostess proceeds to tell me for them to even start the order at this point that we need to agree to adding a tip. I felt uninformed, held hostage, and sorry for the postmates driver not getting her moneys worth out of the job.

If they continue to utilize postmates, they need to include the disclosure of their policy (As many other restaurants do). I fear that the staff is extensively under qualified to be in the workforce.