S

Suzon Suzon

3 years ago

While the film library and the overall concept wor...

While the film library and the overall concept works well, the subscription terms are quite abusive.
I have subscribed to the "Unlimited Pass" trial offer with the 1st month free: you cannot cancel this offer during the 1st month free. 1st surprise.
When I canceled the subscription during the 2nd month, having paid for it naturally, the site acknowledges receipt of my request by telling me that it will take effect on 09/30/2018, i.e. at the end of the 3rd MONTH !!!!
Since I canceled because I don't use it, I will have paid 13.98 for a free trial. Response from FILMOTV:
"We are sorry but all of these conditions are present in the general conditions of sale to which you subscribed when subscribing to the Unlimited Pass. It was possible, as customers do if their subscription was not used. , to proceed with the withdrawal within 14 days. "
Even though I have no doubts that they got it all right, commercially it is completely abusive.

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