I was literally blown away. I had a 9 day stay at...

I was literally blown away. I had a 9 day stay at the hotel. Though I consider myself somewhat of an international traveler, I can honestly say that 1) the ratings appearing, in my opinion, are in error. This hotel rates a 5+ star rating; 2) I have never been in a spotlessly clean room nor hotel. The floors - I might add on each floor, were immaculately clean, the personnel - from top to bottom - were beyond reproach.

Having eaten in the dining room, I can say that the wait staff and their manager were EXCELLENT. The lobby personnel, from the Concierge Andre, Lorna and (I believe) John as well others (valets, desk personnel, et al, were exceptional

Accolades in whatever form are more than well deserved. I cannot think of think of one incident which would have ruined my opinion of PERFECTION to the nth.

I should add, I have never encountered such overall friendliness, politeness, patience and willingness to assist, etc. in any other location.