Alexander Sneegas

Review of Sands Regency Casino

This place is a joke.They ran my card two times on...

This place is a joke.They ran my card two times one for the room then again for the deposit only for my bank to decline it due to them running it back to back it raised a flag for fraud.After callin my bank They explained everything and released my card for use.
When I returned to ask about why I hadn't been refund the money they took for a room they told me it could take 7-10 buisness days before it's refunded?!!!! So as a person traveling you can see my dilemma .Now I'm left with not enough money to get a hotel anywhere else .I wouldn't recommend ANYONE ever stay at there based on this .There staff was not helpful in anyway and getting an answer as to why or how all they could say was a pointless discussion the only answer is well we could charge your card again???