Went to get my car checked for brake concerns. The...

Went to get my car checked for brake concerns. They had all the invoice information yet lied to me about what was covered under warranty. Then made me wait for 3 hours for a job that other dealers do in 30 minutes. On top of this they keep their service area without proper heating in -10 Celsius weather! When I complained to the general manager about this he said this is how they save on costs!