I ordered brake kit (rotors, pads, sensors) and pa...

I ordered brake kit (rotors, pads, sensors) and paid an extra $45 for next business day shipping. When the parts did not arrive, I emailed customer service and got and automated response that I was still going to receive the parts at the original date/time which has already past. It turns out that the 'parts shipped' email was sent when the label was printed, and the shipment never left the FedEx facility of origin until after the original deliver date/time had passed.

After exchanging multiple emails with rockauto, they said they would refund the difference ($12) between the Next Business Day and Second Business Day shipping. They said this rebate was a "courtesy" to me. If you need expedited shipping, don't order from rockauto.