I went into the Nordstrom at the Galleria in Houst...

I went into the Nordstrom at the Galleria in Houston, TX on October 27, 2018 and experienced pure racism at its finest. My husband and I were at the women s shoe counter where there were two white customers being serviced. The young lady behind the counter who also was white waiting the customers with kindness and a smile. Once the customers where done with their transactions, the employee simply looked at me and then walked away. I asked if she was going to help me and she continued to walk away. I then became extremely irritated and said I know you see us standing here and you just walked away. Not even just a moment or I will be with you in minute. Just a blatant disregard of us standing at the counter. I then became more agitated when another white employee walk behind the counter and we were yet again ignored. I then raised the volume in my voice and stated that I DID NOT KNOW SKIN COLOR MATTERED AT NORDSTROM . The manager quickly came over to assist us at that point. I have been going to Nordstrom for years. I am a credit card holder and have always enjoyed their usually A1 customer service. I know this incident is not the normal treatment of a customer. I hope in the future that I will never face this type of treatment (racism) again. I could have understood if the store was busy and we were simply acknowledged. I am formly filing a complaint hoping that awareness is brought to these type of situations in the future.