Jack Martin

Review of Diamond Athletic Medical Suppl...

I never thought after all these years I would ever...

I never thought after all these years I would ever have anything bad to say about Diamonds. Well that time has come. Over the years they have helped me recover from four shoulder surgeries and three knee surgeries. I thought they could do no wrong,well I was wrong. I have a badly injuried knee from a pedestrian auto accident, no I was not J Walking, I was standing on the sidewalk. Dr Sawa gave me a prescription for a new brace so off to Diamonds I went. The person who was supposedly helping me was clearly unhappy working. I showed him the brace Dr Sawa said I needed and he tells they don't stock it and Manitoba Health would not pay for it anyway. So I accepted his " expert opinion" and the only thing this brace did for my knee was hurt. I returned to Dr Sawa with a very swollen painful knee and she tells me the brace is exactly not what she ordered. So now I am having a custom brace made at Anderson Orthotics exactly the way Dr Sawa ordered it be made. I am partly to blame here I listened to basically a clerk ,and not the doctor , this person clearly felt he was too important to bother with the correct brace. I am never going back to Diamonds it is such a shame to see a great business fail so badly.