Stacey Andrews

Review of garza blanca preserve

One of the most beautiful resorts I have stayed at...

One of the most beautiful resorts I have stayed at in Mexico! My husband and I upgraded to an ocean view suite, all inclusive and it was fantastic compared to other 5 star resorts in Mexico. The suite was lovely; we could just stay in the room and lounge. Huge fully stocked kitchen, huge private balcony with beautiful views. The staff are friendly and accommodating enough. The only complaint we had (we're pretty easy going) is that the internet is charged on a daily basis PER DEVICE. So if you want to have internet on say, your smartphone and computer, you will be charged twice for internet that day. However when we were checking out the staff asked how our stay was. Hubby mentioned the internet casually as the only set back and the staff waived the internet charge for us! Very nice gesture for customer service and the staff did say that others have complained about the internet fee as well. So very happy and we will be returning very soon for a longer stay!