Kathleen Marc

Review of Schaeffler Australia Pty Ltd

As a customer, I recently interacted with the comp...

As a customer, I recently interacted with the company's Australia branch and found the experience to be average. Although the website provided some useful information, I encountered difficulties navigating through certain sections. The overall customer service was satisfactory, but I encountered a small hiccup in communication. The company seems to offer a decent range of products, but there was a lack of detailed explanations for some of them. However, the prompt response to my initial inquiry was appreciated. The staff, while polite, could have been more proactive in addressing my specific needs. In conclusion, my experience with the company was average, and I hope to see improvements in the future. 🤔