Paul vV

Review of Apotheek NOP

Today Wed 03/07/19 I was allowed to experience the...

Today Wed 03/07/19 I was allowed to experience the following .... I went to pick up my medication which was ready a few weeks ago. I did not pick it up because I still had it and had been passed on through miscommunication with the hospital, hence the message from the Pharmacy. When I was picked up, I was told that a 2nd bill would be made for the prescription / medication. Reason, "I had been busy with it"? Of course I understand that actions have been performed and that they are settled, logically. However, the medication, which I just need, I now have to pay twice ???
I find this not really customer friendly and certainly not for a pharmacy where a certificate is displayed in the waiting room with their performance (s).
Typical case of shame !!