Sarah Howe Review of Wild Waves Theme Park
We went on a very hot day and had to wait over an ...
We went on a very hot day and had to wait over an hour to go on one slide. We spent a good 7 hours here and most of it was standing in line and searching for water. Lunch? We stood in line for 45 mins. The staff was incredibly rude with every interaction we had. There are not any water fountains in this park and they had coolers in one area that were filled with water but were empty when we tried to get some for our kids. We then approached a vending machine and tried to purchase water but the machine was sold out. Frustrated we went to one booth labeled "snacks" and were told someone would be with us in about 5 mins. There was no one in line and literally 5 employees standing around talking. I asked for a bottle of water and the young man snapped at me and said they didn't sell water. Are you kidding me? We walked ACROSS the park to another "snack" booth and stood for about a minute before a young woman employee turned to myself, husband and 4 thirsty children and told us "there isn't anything in here for you." and abrubtly put her back to us again and carried on her gossip with the rest of the staff. I asked for directions to purchase some water as this was the 3rd attempt and my children were very hot and thirsty. The young man named Marcus said," I don't know what the hell you mean by 3rd stop for water but I have water right here." No one said hello. No one greeted us. We were obviously an annoyance. Thankfully we were given 2 free cups of water to share between the 6 of us. We finished the water and left. Terrible first experience for our kids. All 4 said they don't ever want to go back.

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