Christine Meschino

Review of Ocean State Veterinary Special...

I have been to OSVS on a couple of occasions and h...

I have been to OSVS on a couple of occasions and have always thought they were overpriced but in an emergency situation you have to deal with that. This last time was a total ripoff. I brought my 4 year old cat in because he was having an issue with his mouth. He wouldn't close it and he was drooling. We walked in on Sunday morning and when the tech asked me what was going on with him I told her "something is going on inside his mouth, he winced when he tried to eat his morning and he's drooling" . She took him to be examined, when she came back she informed us that he had no fever, all his vitals were good but that she thought he has a dislocated jaw. We had no reason to question her because we are not experts, although it sounded strange to us. We were then presented with a $600 bill which we paid and were told they were going to give him a sedative and try to manipulate his jaw back into place. We were told to go home and they would call us. When I called back 5 hours later I was told that they tried to manipulate his jaw back into place but they couldn't do it so we had to wait until morning for the surgery team to come in. Another $800. (total now $1400) I got a call at 8:15am on Monday from a surgeon who told me there was nothing in the x-ray (taken on Sunday) that showed a dislocated jaw and he thought an infected tooth was the problem, he asked my permission to extract the tooth, which I gave him. He called an hour later and said my cat was doing fine and we could pick him up that afternoon. I can't even begin to think when the lies began. Did the vet even look in my cats mouth? How is it they couldn't manipulate his jaw into place, when it was never out of place to start with? I'm having trouble believing that someone who went to veterinary school all those years can't tell a rotten tooth from a dislocated jaw. To make matters worse when I arrived to pick him up they tried to hit me up for another $32. which I refused to pay. I am writing this review to let others know to be very careful not to get robbed by these people. They have not heard the last of me.