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Review of Pinski Dermatology & Cosmetic ...

The only reason I am not giving this provider a on...

The only reason I am not giving this provider a one star review is the positive and respectful customer service I received when I spoke up about my complaints.

Today, I had to wait an hour to see a clinician. I was told that the practice was delayed because of one new patient who brought up more issues than were expected and that the practice wanted to make sure to fully address every patient's needs completely. Here is my point of contention, there is a line between serving your patients as comprehensively as possible and respecting the time of other patients waiting to be seen by the provider. Additionally, based on my research of reviews on yelp, long wait times is an issue that previous customers have raised as a negative aspect of dealing with this provider. Despite all the apologies, Making a patient wait an hour to see a provider is unacceptable, everyone's time is very valuable. On the plus side, the PA I saw was very cordial, comprehensive, and caring. Please take this opportunity to take a hard look at your processes in light of other negative reviews.