morag ros

Review of Grand Palms Resort

This place is a real dump. The room we stayed in ...

This place is a real dump. The room we stayed in for 1 night looked like a 60's motel room. I kept my shoes on as I didn't like the look of the carpet. There were lights above the bed and they were covered in cobwebs. The ceiling fan blades were black with old dirt. There was one flimsy cover on the bed. We checked for bedbugs before using the bed. The air conditioner was so loud that we had to turn it off before we could sleep. There is a free breakfast but hope you're not too hungry. They ran out of orange juice so there was coffee and those tiny muffins where you have to eat a couple to fill you up. The waffle maker didn't work very well and burned the waffle. The waffle also stuck to the iron and had to be picked off in pieces when cooked. There was no fruit as advertised. The tv is not a flatscreen which looks funny now. The shower was hot but very poor pressure. To call this a country club is a joke. When you see the sign for the place keep driving and don't stop. We saw a few dubious characters coming out of a couple of rooms and they certainly didn't look as though they could afford the prices being charged. The whole place should be torn down as it's way past its prime. The check-in desk was also a joke. We waited for about 25 minutes while the one guy was on the phone speaking Spanish so we couldn't understand what his problem was. The woman at the desk didn't even acknowledge us and did nothing to check us in. The man then told her to check us in after 25 minutes since we had a reservation. Don't believe any of the good reviews. This place is a dump. Years ago it may have been nice but not any more. Don't waste your money or your health.