I have eaten the steak panini sandwich at least 5 ...

I have eaten the steak panini sandwich at least 5 times and today, the sandwich was cold and uncooked. It was very busy and I am guessing they decided not to cook the meat or add the mushrooms to save time (I asked for no onions, which I always do). I am very disappointed and so was my co-worker when he got his cold-meat steak panini. Please don't short cut quality for speed or you may lose the customers who keep you so busy.