UPDATE: I bought a car from Schomp BMW December 20...

UPDATE: I bought a car from Schomp BMW December 2019. It has only been 16 months and of that 16 months, my car has been in a shop for 3 of those months. Now, I have a serious engine issue and local mechanics, here in Steamboat, are telling me the car isn't worth fixing and the get rid of it. I was sold a car that had serious issues, that Schomp put makeup over. I have called and emailed asking if they could help, but no answer and no response whatsoever. If you're buying from them, beware of misdirection and unreliable communication.

While the car buying experience was ok, the customer service afterwords is horrendous. I financed through one company, and haven't heard a word from them since. Now I get letters in the mail and financial info from an entirely different company. When I call to ask about this, no one is able to answer my questions and the guy who sold me my car and did all the paperwork with me is no where to be found. Before this, I had 2 simple questions. 1) What oil was put into the car and 2) how do I go about registering the car (first time financing) since I won't be getting a title? Both received no answer, and yet again, everyone is a ghost and unhelpful. Also, 1 price, 1 person, 1 hour is an absolute lie. I was in there for 5 hours.