Angela Cucinello Review of Jack daniels motors
PLEASE RECONSIDER TAKING YOUR VW FOR SERVICE AT JA...
PLEASE RECONSIDER TAKING YOUR VW FOR SERVICE AT JACK DANIELS MOTORS IN FAIRLAWN NJ, they are crooks. I took my vehicle there in December for an oil leak which should have been covered in the Warranty however, I found out that my warranty has just expired, they refused to honor it even though I had called prior to Thanksgiving to schedule. They were too booked at that time to take the care in and provide a loaner. So I met with Lexis brought my car in and received a call 4 days later with an estimate of $1800 dollars to fix 2 oil leaks. With an additional estimate for other items they found wrong with the car in total $2800.00 dollars. Since I was not prepared for such a huge expense right before Christmas. I decided to only have the 2 necessary oil leaks fixed. This repair cost me $1800. + tax et al. I tried to negotiate the bill asking VW of America if any of this would be covered under the Vehicle Warranty or if they would allow my extended warranty to partially cover since it had just expired and they were icy about my request which escalated to the warranty company everyone denied me any discount or courtesy price reduction. So I charged the repair. As of February I noticed my pavers were stained with Oil and the leak has started again. So I just dropped the car off last week! So much for getting a good quality repair. I would say they are crooks that have very little work ethic, just out to rob the consumer!!! TB continued as I still have not received my car back it has been 1 full week. VW Passat 2014 BLack.
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