DO NOT get your car serviced at this dealership. T...

DO NOT get your car serviced at this dealership. Their mechanics are incompetent and when they make a mistake they will refuse to take responsibility even if you have official documentation.

My car that only has 22k miles now needs an entire engine replaced because they broke a baffle when they were changing an oil. HOW DOES A CERTIFIED AUDI MECHANIC BREAK THE BAFFLE WHEN DOING SOMETHING AS ROUTINE AS CHANGING OIL.

I have showed them the official carfax stating they were the last party to change the oil. They have continued to state they aren t responsible in the face of proof and questioned the validity of CarFax. They also cannot produce any documentation supporting their stance.

They are trying to weasel away from responsibility by stating I did not have routine maintenance done. Even though it has been 2 years, I have only driven the car 4000 miles during that time. The dashboard on the car states the oil is good condition and all of the fluids in the car are in great condition. They are avoiding the fact that their mechanics are the root cause

Because of their mistake I now have to pay $13,000 to replace an entire engine on my car that is only 4 years old and has only 22k miles. I have never been to an official dealership where they will break your car and then have you pay for their mistake.