Very bad communication issues. Everything is commu...

Very bad communication issues. Everything is communicated through email with delays and without clarification sometimes. Takes forever for a simple question to be answered especially with the billing and prescription departments. 1 year passed, $50K+ gone, numerous retrievals and 2 transfers with PGS normal embryos, I was still not pregnant. I am now 4 months pregnant with another fertility center with just one transfer. I actually feel bad leaving a bad review here since they do have some really good employees there. But at the end of the day it's the result that matters. I do not think New Hope tailor their programs to meet each individual patient's needs.