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Pamela Friede

4 years ago

My experience was not a good one. I am 17 and have...

My experience was not a good one. I am 17 and have had severe back and neck pain for 5 years. My parents have tried everything and I was eventually referred to this clinic by my doctor. Dr. Dooley was manipulative and snarky towards me, and I ended up in tears. The first thing he told me when I came was "I don't even know why you're here." I gave him a detailed explanation of my pain but apparently he didn't understand. He felt my back and dismissed 5 years of pain by saying "everything feels normal." All I wanted was some help and some insight based on my symptoms and he acted like I shouldn't be there and I was wasting his time. His attitude was so cold and snarky that I burst into tears. I went to this clinic to gain insight on what is causing my pain or at least find a way to manage it, but Dr Dooley did nothing for me besides making me feel stupid and acting like my pain doesn't exist. Even when I was crying he had a smirk on his face and an unwelcoming attitude. He told me to do some exercises for my neck even though I told him that I've done the same exercises in physical therapy and they didn't work. He didn't seem to believe me when I told him that i've already tried physical therapy for months. He also prescribed me a stronger version of an anti-inflammatory drug that I had already tried. But the drug that I had already tried did not work AT ALL, and it would have at least worked a little bit if I truly had an inflammation based problem. If Dr Dooley did not have a solution to my problem, I would completely understand. But I would have rather him just tell me that then waste my time and cause me emotional pain. I'm sure that Dr Dooley is a smart man, but he really needs to improve his people skills and learn how not to offend and belittle people who have been suffering for years.

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