Robert Saleh

Review of Mar Worldwide

Not so happy with the customer service. I ordered ...

Not so happy with the customer service. I ordered a pair of shorts from them. They had apparently run out of the style I had asked for. They did try to ring me twice in one day but unfortunately I was too busy to answer as I was working from 7.45AM 18.30PM with a working lunch. When I phoned the next day, first at 9AM (no answer) then at 10.00AM a lady said she had cancelled my order because I had not phoned them back the previous day. I missed her name. I did not have a good experience on the phone and if the company had allowed me (though I am not sure a company should have to allow a customer time) me some time to call them back I would have been a lot happier.