Mr. Terry Ainsworth promptly arrived at the time h...

Mr. Terry Ainsworth promptly arrived at the time he stated he would over the phone and immediately identified the issue with my outside air condition. He wasted no time in correcting the problem. I was impressed how he took the lead in a professional manner. He went above and beyond to check out my attic to see if there were any other issues upstairs. I know it was 90% inside my house and can only imagine how hot it is upstairs. This tells me that he was not afraid to do extra work if necessary in providing exceptional customer service. He should be commended for taking time to go above and beyond he could have just left and not checked upstairs. John Moore need more Terry Ainsworth working for your company.

Thanks,

AL