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Stephanie Flowers
Review of Taco Mac

3 years ago

My experience was not good at all. My son and I ...

My experience was not good at all. My son and I went to the Cumberland location in Atlanta, Ga for dinner this past Sunday. We came in and ask for seats outside in the tented area where there was not a lot of people. The waiter seated us outside where the was only three tables being occupied. We sat closed a couple that had a child that was probably about 5 years old. We ordered mozzarella sticks as our appetizers first. They brought them out and as we were eating them the little girl beside us vomits all over the floor in front of us. I didn't look directly at it but notice it from my side view. My son got full view of it. Right after that happens we get our dinner and she is still vomiting. Vomit was all over the floor for while we were ate our food!! YUCK! My son took 2 bits out of his burger and could not eat the rest of his meal. He had a hamburger, apple slices, 6 wings and fries that we were going to split. I ordered grilled salmon. I had to eat my meal because I was shaky and weak from not eating anything all day other wise I would have not eaten anything at all. No one would come and clean up the vomit. There were other waiters that came out and kind of looked over that table but cleaned up and swept at our table. They turned their noses up at the table beside us and did not clean it up. It did not get cleaned up until I spoke to the manager about. He apologized for it and took our wings off the bill but still it was the worst experience ever. They let the vomit stay on the floor over 30 minutes!!! Taco Mac should hire better employees to take care of situations immediately and not let it sit on the floor for freaking 30 minutes!!! VOMIT ON YOUR FLOORS WHERE PEOPLE EAT AND WALK PASS FOR 30 MINUTES!!! Imagine that! This is sooooooooooo unsanitary! What really got to me was they were getting ready to seat a family at that nasty table. I told the waiter that they did not want to sit there because it was nasty. The waiter then took them to another table. After I told the manager, I still never saw anyone come out with cleaning solution like Clorox or Ammonia or some that was strong to clean that up. I did see them bring out 2 pictures of water and pour it out on the floor where the vomit was and sweep it away underneath the tent with a broom. No wipe down of the table with cleaning solution, NO NOTHING! That was it!!! You got people sitting at these table touching them and then eating their food. I can't even think about it anymore because it was all so gross. The experience I had there makes me want to NEVER come back to any other Taco Macs again. This is below standards and is deserving of zero stars but had to give you at least one to post. One star is way to much credit.

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