Kaylaa Stubbs

Review of Mark-Taylor Residential, Inc.

FOR THIS PRICE AND AWFUL COMPANY, JUST RENT A HOUS...

FOR THIS PRICE AND AWFUL COMPANY, JUST RENT A HOUSE. Do not rent from any Mark Taylor apartment complex unless you've got a few extra thousand dollars when you want to get away from them. When we moved in, the staff was so nice and helpful and knew us by name and were just all around great. Then they did a full staff change and things just went downhill the last few months we lived there. We finally got a house and a few weeks after moving out, Mark Taylor sent us nearly a $2000 bill for a full carpet replacement, painting, and cleaning fees. It took me about 5 minutes to find multiple reviews from other mark taylor residents saying they were charged for full carpet replacements for no reason. Lets begin with the cleaning fees. They sent us a copy of our move out inspection and we were charged heavy cleaning fees for just about everything. The pictures attached were things like a single piece of hair, a leaf that probably blew in when they came in, a counter with absolutely nothing on it, and I could on and on. Even if you hire a professional cleaning team, god forbid they miss a piece of hair or a small section of dust on the top shelf no one can reach, youre getting charged a heavy cleaning fee. The paint they use is cheap, any furniture you place against it like your bed, desk, couch, etc., it will leave a large black streak that can't be cleaned. So dont let your furniture touch the walls or you'll be paying for painting! Our vacuum broke mid move after a piece of plastic wrap was sucked into it and we were unable to finish vacuuming. There was no visable staining on our carpet or any crusty spots, and they decided to rip the carpet up and charge us for a full replacement. So apartment 2069's new tenants, enjoy your new carpet and enjoy paying $1200 for a replacement when you leave!! Supposedly there was "stains from pets" in all the rooms, but thats not possible when our dog wasn't allowed in two of the rooms. The pictures they provided of said staining were blurry and shadowed by the person taking them, which made the "stains" look bigger. i wanted exact locations they said were stained and no one would provide it for me. based on what i could figure out, the "staining" just happened to be where we had furniture. The kind of people who live at the complex are awful too. If you go to the pool, its just a bunch of entitled old people sitting around talking bad about people, i caught them talking about us multiple times and didn't hesitate to let them know. And the tenants below us were the worst neighbors Ive ever had. They would bang on their roof when we would be sitting there doing nothing. they put in noise complaints when we walked around at night or if our dog jumped off the bed. we all worked nights and couldn't complain when the people above or below us were loud. Neighbors from their apartment app would complain about our cars being "too loud" but again, would never say anything to my face. When we moved in it was great, and now I wish I never stepped foot in the San Piedra office. We are now paying less in rent for a two story, 4 bedroom house with a backyard and full stainless steel kitchen. dont waste your time with this "luxury" apartment complex.