David Gray

Review of W Hotel Chicago Lakeshore

Great view of the lake. Good location to walk to ...

Great view of the lake. Good location to walk to a plethora of shopping and eateries. They had no parking. I can understand not having valet during covid, but the hotel has their own ramp. Why make guests park in public parking around the block? This could be done better. This is an old hotel. No USB ports for charging anywhere. We didn't realize this and bought a cord while we were out. They wouldn't let us have a charger to use in our room. Their solution was for us to stand at the front desk while our phone charged. ??? K. Rooms are SMALL. They would be way too small for a family.