Adam White

Review of Independence Harley-Davidson

Can't ever get anyone from here to call me back. I...

Can't ever get anyone from here to call me back. I order parts and they either are the wrong parts, not enough parts, or the order gets lost. The worst was when I took my street bob in to get serviced and the problem I was having got ignored/forgotten, which led to me getting stranded in the middle of traffic. This particular issue did eventually get resolved, but every time I try to give them money there's an issue of some kind, and every time I have an issue I am told it was a "miscommunication". That excuse starts to wear thin after repeated use. When I finally got my Harley I was excited about the prospect of becoming part of the local community, but the dismissive and disrespectful way that this dealership handled me makes me very hesitant about ever going back. I'll have to travel a little farther and go to either speedway harley or Cox's in rock hill.