I brought my car to Boyd after being in an acciden...

I brought my car to Boyd after being in an accident. My insurance recommended this shop and it has been an ongoing process. Tong was great, very personable and willing to help- however, when they fixed my car I noticed my headlights were not working. I took it back there and was told by the manager (believe his name was Steven) and said my headlights were no longer working and seemed like they were loose. He refused to admit there was an issue because "your lights were working when we gave you back the car." When I contacted my insurance they told me to bring it into a dealership and pay out of pocket for an assessment and if it was boyd's fault, they would cover the dealership work. After waiting almost 3 weeks for an appointment with the dealership they immediately looked at it and said the headlights were not installed correctly. This is what I had said to Boyd when I went back; they have a lifetime guarantee when they do their work but refused to actually admit any fault. How can someone guarantee their work, but refuse to admit faults. I will not be going to boyd for any future work because their work was not done correctly and rather than trying to alleviate the issue, I was told they did nothing wrong. Completely disappointing and ongoing issue when I had mentioned the issue they completely ignored it and dismissed my comments. If you want to be mansplained and ignored, then by all means, take your car here. But if you want quality work... I would take your car elsewhere.