Pinky Schultz

Review of Epoch Assisted Living on Black...

The chief complaint I hear is that the facility is...

The chief complaint I hear is that the facility is badly understaffed. People think because it's the East Side it's so perfect and wonderful. I know folks hom live at "Berkshire" in "the ghetto" and the care is much more efficient, consistent & personal. One floor on Wingate currently has 2 CNA's during the night, handling over 15 patients!! ONE of these CNA's plays video games and falls asleep!! That is unethical and probably illegal.