In my rush to pack and get to the airport for my i...

In my rush to pack and get to the airport for my international flight, I neglected to take photos of luggage contents! Upon arrival at my destination, items were clearly missing. Upon contacting the appropriate airline reps., they refused to use the word, "theft" only "Lost & Found"---Moreover---the airlines are not responsible for "Lost & Found" Good grief! They sounded real but rehearsed!!! Translation: Too bad for the customer! Moreover, I was unsuccessful in getting documents mailed (registered or certified). The staff preference was meeting me at Baggage Claim (after a transpacific flight). Ugh!

Eventually, I found the missing items and took time to notify the appropriate personnel. They were very gracious, however. Suggestion: photograph the luggage content prior to departure! It may/can remedy a lot of conjecture!