Sacred Designs

Review of Blacklane GmbH

Interesting enough I keep getting emails to rate m...

Interesting enough I keep getting emails to rate my experience and even though on the app I gave feedback the I was not at all satisfied with my experience. They have not responded to my feedback on the app and continue asking me to give feedback publicly and I guess here it goes. The vehicle provided was not at all comparable to what was shown on the app. The car we received was new yes but smaller than what we get usually at a fraction of the cost. We requested a business class van Mercedes or comparable and what we received was a Toyota innova. The driver was nice and was on time and the convenience was great although the service provided was not represented accurately.

Normally don t post like this but was a little annoyed that I hadn t heard from the company now 3 days after submitting my feedback, and still receiving request to rate the ride.

A little annoyed but always grateful to be where I am and accept the ways it got me here.