Janell Chelchowski

Review of Touro Infirmary

RAYNEISHA (?) was incredibly rude, short tempered ...

RAYNEISHA (?) was incredibly rude, short tempered and not helpful AT ALL. I have been having severe stomach and chest pains FOR DAYS so I called to make an appointment with my doctor. RAYNEISHA (?) answered and said my doctor was out of town. I asked can I see someone else? She doesn't answer just transfers me. Then the line was disconnected. I call back. She angrily says "You need to go the emergency room." Can't I just see someone else? I asked. She replied The doctor's nurse has to call you. (They NEVER CALL BACK PROMPLY). We tried again and RAYNEISHA didn't even try to book someone else, just shut us down. I'm sure if she or anyone in her family felt this way she would've found an appointment somehow! RAYNEISHA doesn't need to be working answering phones. She SUCKED!