Sara Asselin

Review of Rockwood shutters, blinds and ...

I wish I could give them ZERO stars, as this has b...

I wish I could give them ZERO stars, as this has been the worst purchase of my life. From the moment of the consultation thru the quality of the product has been horrible. At the consultation I didn t receive details and I was under the impression that if it was cordless they will be pulled up like they are advertise at the store. Ends up been that I have to bring them manually all the way up. The material started ripping from the sides in less than a week and it has lines from wear and tear since 2 weeks after. When I complained, they sent me a picture with the know issues after the fact that can happen, I wish they had sent that picture before I spent more than $3,000 on product that is so disposable. I spoke to Hilary V. (She was pretty good and helpful) and she transferred me to Asreale H. and she has a horrible attitude, like if they were doing me a favor. The installation team left some covers broken and they tried to cover them up. I caught one the next day of installation and the installation team was so dishonest that instead of saying that they broken it they glued it. Anyways, I will highly recommend NOT spending (wasting) your money on this horrible blinds.