P

Patrick
Review of Netbridge

4 years ago

I d like to start by saying I don t frequently rev...

I d like to start by saying I don t frequently review apartments and I m not usually critical. However, my experience here was by far the worst I ve had as a renter. Here s a few things you can expect living at the Rosemont Plaza:

The busiest, loudest intersection on the Main Line. The traffic outside the apartment is extremely heavy during rush hour, making it impossible to turn into the building. Prepare to wake up each day to the sounds of honking horns and good luck trying to turn in/out of the apartment at peak times.

Very poor insulation the walls and windows are so poorly insulated you can hear a conversation going on in the parking lot even from the higher floors and all your neighbors. There s no privacy.

No central air or heating. Each apartment in Rosemont Plaza has a wall unit that only has heat in the winter months and cool air in the summer. There s no temperature controls, and if it s an unseasonably warm day from November-April, there s no way to cool down the apartment and the air becomes very dry.

Construction. During my time here, the construction was frequent on my floor to retrofit existing units. This was very loud and disruptive. Water was turned off often. There s no getting around the building s structural frame is very old and the renovations don t mask more fundamental problems with the AC, plumbing, insulation, and air quality.

Inflexible lease terms I had to switch to a month-to-month lease because I wasn t sure when I would need to move. This came with both a rate hike, which is pretty typical, and the stipulation that I had to give 90 days notice to move. Why are you paying a premium for a month-to-month lease if it doesn t give you the flexibility to move? I ve never encountered this before in any apartment contract.

The whole process of terminating the lease was also about as pleasant as pulling teeth. I suggested a date well in advance of the 90-day notice that I d like to vacate and was only later informed my proposal would require management company approval. They did not let me know how long this approval process might take. It took months of back and forth to finalize a date and this process seemed cumbersome at best and really time-consuming for everyone. I think this could have been avoided by being transparent with tenants from the outset of those pre-approved dates to vacate and have them select one.

By the end I was just counting the days until I could leave. The icing on the cake was the security deposit was also returned a month late Pennsylvania law requires that deposits be returned in 30 days. It was not. I honestly have no idea how this apartment complex received so many good reviews.

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