Liz Wiener

Review of Madison Avenue Imaging

There are SO many issue with this facility, it s h...

There are SO many issue with this facility, it s hard to know where to begin.
I had an appointment for a bone density scan for a certain day. The day of that appt they called and asked if I had taken any vitamins. I said yes, bc no one had told me not to. No good, we have to reschedule it even though I had set up my day around that appointment. Oh well. We then set a new date I asked if I would get an email confirmation. She said yes, and of course I never did. Still nothing in writing telling me what to do or not to do for the appt. Oh well.

So, I had a 11:45 appt for today and got there at 11:30. Waited until 12:15 and then went to the desk and asked how much longer. They said the tech had just taken the appt before me and it would be soon. I knew from asking prior that the actual test takes 10 mins so I assumed it would be a short wait from there.

Waited another 15 mins (I am now there 45 mins) and the office manager got involved and sent me back to get changed. When I asked her how much longer from this point on ? She said 20 mins tops. They told me to take everything off except underwear, shoes and socks. Ok, done. Now chilly and still waiting.

Wait there 15 mins, tech comes out and takes me. I get up on the exam table he does one scan then says I have to take my shoes off. Ummm .ok, but they told me to leave them on .oh well. Does another scan, then asks Does your bra have a metal wire in it ? I say yes . Of course I then have to take it off.

Then we argue bc I am clearly annoyed for the mess that is this office, the staff and the entire facility and he proceeds to tell me he has been so busy he still has not eaten his breakfast, which he then points to. NOT MY PROBLEM BUDDY.
Talk to your boss, just like I will have to do when I get back to my office after getting back LATE from my lunch break.
In short, go elsewhere