On the reputation of the hotel, its splendor, and ...

On the reputation of the hotel, its splendor, and enough that it is a global hotel chain, the latter was shocked by the sight to his face! The balcony is very dirty and full of flies and insects !!!
And the rinsing bathroom is clamped with the urinal and surrounded by it!
And the reception responded badly. I asked more than once for the worker to take the bags because I had come out of the hotel, but there was no answer to him, so I had to go out and call one of the workers to take the bags.
The same situation was repeated when I entered the hotel and did not take my items until after the soul had risen!
And the funny thing is that there is no Tesho in the room, only one in the bathroom.
Furniture needs to be renovated.