I have had a Kinetico water system for over 2 year...

I have had a Kinetico water system for over 2 years. You would think for the price they charge they would offer superior customer service but they are the worst. They offer horrible 30 day warranty on an install, with a 109 service call for any future issues. You would think you when you pay about 8 times the amount of a average system that they would try to go above and beyond to help a customer.

I own their top of the line system and I used to have a box store system that cost 10 times less than this system and I couldn t tell the difference. When I asked them to test my water I was hoping to get some kind of detailed report. The tech came to my house with a Is he really making me do this look and left a paper that said Water good .

If you want the Rolex of a water system with Walmart customer service buy this brand. If you want to pay the price of an average water system that s equivalent to a service call to replace the filter on this system every 2-3 years buy this.

Sorry to say the deal breaker is the service this company gives. Try to call them and see what kind of vibe you get. I would recommend any system but this one.