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Francesca Adamo
Review of yab firenze

4 years ago

I went with a friend to this disco on Monday eveni...

I went with a friend to this disco on Monday evening. We went to the counter and ordered a drink. The bartender, to my amazement, had already prepared the bases of the long island in a plastic bottle (never seen in a disco the "drink" to be served, always drinks expressed and made complete on the spot). I need the drink, I taste it and it didn't look like what I asked for at all, it was comparable to a fruit juice or a watered-down drink. I kindly tell him that it was not the drink I asked for and if he could do it again, since I had paid for that drink. She replied very rudely, saying that it was and that she would not do it again and even though I was talking to her, she completely ignored me. What incompetence! Not only was she unable to get me the drink I ordered, and I repeat I paid, but I was also ignored. Attention to the customer just zero. Fortunately, everything was resolved thanks to the bartender from the next post who happens to be in the situation and the incompetence of his colleague made me drink again (without using any drink) and it was really excellent! Thanks to Lapo, with his kindness and professionalism he made me change my mind about the staff of the yab.

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