I wish I could give 0 star. After taking the money...

I wish I could give 0 star. After taking the money, they does not care the customer and the passion solve the mistakes they made. Here is my story.
They told me it need a week and it takes for a month for me. There are two problems I meet in this deal. First is that my glass is made to a wrong person and send to a wrong place. The second one is that the lab makes mistake that the lab put left lens to the right. The service people does not admit there is something wrong with my lens. The fact is that the lab should only takes 3days to send the glass back but it takes more then a week. Also, they are unwilling to give ur good service or care for the customs. They forget to give me back my mirror case and cleaner for lens. There are still too many troubles in my deal. I got the audio record for my story and how they are dishonest. I just do not want to spend even a second this terrible place.