Steer clear they promise you (clients/staff) thi...

Steer clear they promise you (clients/staff) things they can t deliver on. The scheduling department is a complete disaster and I have watched (had to be) staff blow up people s phones to cover shifts and don t tell staff when they don t have replacements. They take on clients they don t have the staffing for. They spent 90% of their day calling clients telling them they don t have coverage or if they do get coverage it is hours late. Their office staff are sent out as caregivers OFTEN (my 3rd day I was). When I asked for a procedures manual while trainging I was told there wasn t one. I was asked to lie to clients and families and when I was sent in the field, promising them things they cannot deliver on - and they are grossly understaffed, yet still taking on new - high needs clients.
Avoid this place!