G. Boismain

Review of conicelli honda

BAIT AND SWITCH!

BAIT AND SWITCH!
I found the car I was looking for on the internet: 2016 Santa Fe Sport 2.0T AWD Ultimate. Looked at all pics, Carfax and info over and over again until I was satisfied that I was getting what I wanted. I called twice to verify availability. "Yes, it's here. It's a beautiful vehicle". I had a friend drive me 100 miles to pick it up. A very unpleasant sales person showed us the vehicle and it was as perfect as on the internet.
That's until I discovered a roughly 6"x6" newly scratch down to the metal area on the front left quarter panel. The only more obvious place would have been on the hood but no picture showed it. When I asked what this was about, the sales person said without batting an eye "Yes, that is figured out in the price. The vehicle is priced accordingly". My friends who is "in the business" told me that this was easily a $1,200-$1,500 repair. I was offered a $200 reduction. When I declined the offer, the sales person whose attitude was more that of a prison guard than a sales person, said "that's fine, used cars are not for everybody".
A typical case of bait and switch.