Donna O Connor

Review of DotHouse Health

I don't know what the Dot. House is doing with all...

I don't know what the Dot. House is doing with all the Grant monies it's received in the last few years.I have not seen ANY new social services for the clients that go there for medical services. The food pantry has never improved. The new system to call for appts. is like waiting in traffic.The new system to check in for appts. ,taking a number makes it seem as if your at the Registry Of Motor Vehicles. I've been going there 30 years and every time I read about more grant money received I see new construction even though something was made years prior. Patients are booked 4 at a time with 1 doctor I get a 15. minute physical now instead of 30. minutes and now 10 mins. are wasted because the computer shuts down and my Dr. has to call for help starting it up again! I've been reading the Dorchester Reporter for many years and I see what the Dot. House has gotten and in my opinion and experience nothing has been done to improve patient quality.Removing a snack and drink machine ? I will soon be looking at other clinics Codman Square Clinic sounds more patient friendly caring and puts their grant monies towards the WELLBEING of their patients.