I was called to have my website redesigned for SEO...

I was called to have my website redesigned for SEO. They have a great presentation that outlines what they do. They made it a point to let me know that the hosting was month to month and I could leave at any time if they were not performing to what they said they would do. My concern is that if I were to leave, would the site I paid them to create still be mine. They said yes. The content would still be my property. All good then!

A rep called and we spoke at length about my needs and expectations.
The website launched in a timely manner. However the site was nothing like we discussed. I waited another week while they got everything up to standard. They were professional and indeed my SEO rankings raised to second for my city. I had a phone line attached to this site and only this site to measure the conversion to appointments. In six weeks time, my phone did not ring once. Not even B2B calls! Crazy I know...

So I decided for whatever reason, my business did not benefit the high cost of their service. If my phone would have had just a single call, I would have had something to hold onto. Unfortunately I just could not justify the expense.

I let them know the news. They were professional and understanding.

So why the one star review? Because indeed I have the content of the site. However- they don't tell you that the site is built with their proprietary software so it cannot be hosted by my original company I left or any other company, leaving the site useless.

So now I am out 2 sites that I paid for- my original and the one they created. That's a total of $3000 invested with nothing to show for it. I am going to have to create a site myself, (which wont nearly be as nice).

Maybe they will do a good job for you. Me? I'm screwed!
The worst investment I ever made!!
To me they lied by omission. Maybe I'll talk to an attorney...

I hope you heed this warning!!!