Terrible terrible service.

Terrible terrible service.
I was having patio furniture delivered. They gave me a 4 hr window. 11-3, at 3 I called and asked when they were going to be there, the dispatcher said 45 min., at 4 when no one showed up I called again.
They're back, its to late ,it will have to be tomorrow. NO CALL FROM THEM to tell me So I waited 5 hrs!!! for nothing, so she was going to give me another 4 hr window. No, I wanted to be the first delI very, fine. We'll be there from 8-9.
Guess who shows up at 7:15 with no apologies.