I bought my wedding dress from "F-You" (like my ni...

I bought my wedding dress from "F-You" (like my nickname?) because they offered me a store credit of 20% of the cost of the dress. Huge mistake.

Huge.

The girls that work there could care less about you or your wedding dress. They are all 12 years old and I'm positive that the owner, Cathy, recruited them from her daughter's cheerleading squad. And Cathy: she's a treat made of sunshine and rainbows............

Three of my 7 bridesmaids that bought their dresses here were told the wrong size. Two girls that normally wear size 6s were told to order 14s. The tops of the dresses were on their ribs when they tried them on, and they had to take them elsewhere to get them re-made. The third bridesmaid couldn't get the last 3 inches zipped up, because they had altered it too small. She took it to another tailor and they had to do microscopic dress surgery to find extra fabric so that it would fit.

As if that wasn't bad enough, they messed up my wedding gown. I won't be tacky and tell you how much I spent on the dress, but I will tell you that when I told them my budget, the girl said, "Oh we only have a couple of dresses that are at that high of a price, so don't worry!" It's probably not a good business tactic to mess up your priciest dresses.

When I came for the final fitting, we were so consumed with getting the bustle right, that we didn't realize it was almost 2 inches too long. I tried it on again the next week because I just felt like something looked strange in the final fitting photos. Well, I was right. The trumpet-style gown was stacking up on the bottom, so it wasn't doing the fluid flare that it was supposed to do. As soon as they opened the following day, I was on the phone with Cathy. She told me to bring it in after work. This was the Friday before my wedding. I left work early, but got stuck in traffic and I wasn't going to make it by closing time. So I called Cathy, and she said, "Just bring it on Monday. Our alterations person is out for the weekend." I was dumbfounded that the OWNER of this shop wasn't willing to stay open late to right a mistake that they made.

So I went on Monday and Cathy was there in her gym clothes. She says, very condescendingly, "Look! I'm here, JUST. FOR. YOU." As if I was putting her out. After I tried on the dress, they failed to see the mistake and didn't even apologize. I asked, "How can you not see that it's too long? The lace on the bottom of the dress is LYING ON THE FLOOR." She responded as a kindergarten teacher speaks to a 5 year old with the wrong answer: " Honey, if you say it's too long, then it is, and we are going to fix it." No apology, and no, "yes, you are absolutely right, we messed up."

I picked up my dress two days before my wedding. I could not be happier to be done with those people. Go somewhere else. But if you do make the mistake of ordering your dress from here, be sure to ask them to "jack you up." They just LOVE that phrase.