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Julie Hassett

4 years ago

I had a very bad experience with this Towson locat...

I had a very bad experience with this Towson location. They bought my car and didn't give me my tags. (Unbeknownst to me at the time, returning your tags to MVA is a really big deal here.) When I tried to retrieve them days later, they dodged my calls for two days, gave me erroneous instructions on how to handle the MVA (twice) and the manager literally bolted from the showroom when I showed up in person. The service department has always been fine, so no complaints there, but do not trust the sales team with your time or money. Go elsewhere.

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