Rachel Waite

Review of Project for: A1 Football Facto...

Firstly if i could give zero stars i would.Never b...

Firstly if i could give zero stars i would.Never been here before on arrival asked the member of staff on reception details etc of the place he informed us of the play and eat package they offer we went on to ask how we go about booking football pitches etc was ignored.we weng through to the play gym which by most standards i.think rather small ,after being there 5 minutes was suprised at just how cold it was in the play gym. As the kids went to play me and my two friends went to order food ,i went first after given my order n then trying to pay by my bank card the manchine crashed nobodies fault i know and the young girl was very apologetic I witnessed her several times ask a senior member of staff for help who ignored her n was stood at the till too budy texting on her phone after 15minutes stood there the girl finally figured out and i managed to get my order through.my two friends went straight after me with tbete food order cutting to the chase my food took 1hour 20mins to come my next friends 1hour 45minutes and my 3rd friends 2hours on arrival her childs meal consisted of obe chicken nugget chips and beans by this point i my patience had worn tbin j weng to complain to the manager . I was greeted by some cocky rude man who stated tbey were short staffed n busy n jshould understand n basically shut up. After eating food we had waited hours for all of it being quite sub standard clearly fried in mucky fat.we thentried to locate someone to tell us how we went about booking afootball pitch the nan on reception had disapeared n wasnog be found ever member we spoke to told us a different thing finallg we were able to book a pitch 30mins fof 10pound which quite frankly was a joke and i wouldnt of done if but didnt want to let the kids down the whole place is ill run and quite frankly joke has i saud at the start if this review this aas my first time here and will most definately my last wouldnt recomend to anyone unless you want to spend your saturday afternoon highly disapointed